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FAQ

What do I expect in a battery guarantee?

Traction batteries are usually guaranteed for four years on the basis of cycling one in every 24 hours. The guarantee considers a cell to have failed when its output falls to less than 80% of its rated capacity. Terms of replacement vary slightly from company to company, but generally there will be little cost to the customer for any servicing or replacement during the first year, unless made necessary by abuse. A sliding scale then applies. There is money saved by the user if he cares for his batteries, because usable life can easily be made to extend beyond the guarantees indemnifying the manufacturer against abuse by the user. However, major suppliers of batteries tend to interpret the guarantee generously. Occasional boost charging over a lunch break is now accepted practice, whereas cannibalising a battery will still invalidate the guarantee.

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